JERETINA , Urša. Online Dispute Resolution (ODR) in Public Administration: Providing Value to Citizens through the New Educational Structure of Democratic e-Governance in EU. Journal of Politics and Democratization, [S. l.], v. 2, n. 2, 2017. Disponível em: https://jpd.gipa.ge/index.php/jpd/article/view/6903. Acesso em: 3 apr. 2025.